Tag: Training

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A fundamental component of conversational AI is Natural Language Understanding (NLU). As human beings, when we speak to someone, we ask questions in our own language using the words we know. A key element of conversational experiences for a user is the ability to ask questions naturally, using vocabulary they understand, rather than a special…

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You’re probably excited to start creating an agent with Microsoft Copilot Studio. This first lab, Planning Your First Agent, was written to guide you and your organization in thinking about the problems your agent can solve and where it can be deployed. We understand that you want to get started right away; however, in this…

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🧩 Scenario: Contoso Coffee Customer Service Note You can use this scenario throughout the workshops to build your agent. You can also use your own scenarios if you prefer. Contoso Coffee is a company passionate about creating efficient, sustainable, and innovative coffee products, as well as the barista experience and related services. Customer satisfaction is…

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These beginner-level labs give you hands-on experience in designing and developing an agent with Microsoft Copilot Studio by using its new unified authoring canvas. For more information about this latest announcement, see the Microsoft Copilot Studio blog. This lab experience shows you the steps to build your agent in less than a day. The labs in…

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